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Our Purpose and Mission

  

We are a team driven by a common purpose of "Enabling Technology to speak the human language"


  Our mission is to make human experiences with technology exponentially more accessible, natural, easy and fun. We empower businesses to lead Voice Commerce by providing custom Voice AI solutions, enabling their customers to use natural voice as the preferred interface.

Founding Team

Jay Ruparel

Dr. Mark Allen

Dr. Mark Allen

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  Jay is a serial entrepreneur, passionate about building technology products and solutions that create a positive impact on the world. He co-founded VOICEplug in early 2020 to build and offer products that make it seamless and easy for businesses to add Voice AI interfaces to their existing systems and applications. 


Earlier he co-founded Azure Knowledge, a digital transformation and market insights company with operations and clients across US, Europe and Asia and led its growth as their CEO for over a decade. Under his leadership, Azure Knowledge built and scaled a successful technology platform-enabled business leading to it being recognized in the Inc. 500 Fastest Growing Companies in America (2018, 2019) list and Deloitte Fast 100 Companies in North America (2018,2019) list. 


Jay was awarded as Entrepreneur of the Year by EY  in 2018. He serves as a Board Member and  CFO of YPO SF Bay. He believes in giving back through his leadership and involvement in industry organizations over the years like YPO, Insights Association, TiE, CII, and others. Jay is an Electronics & Communication Engineering graduate with a Master’s degree in Business Management from IIM Bangalore.

Dr. Mark Allen

Dr. Mark Allen

Dr. Mark Allen

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  Dr. Allen is a serial entrepreneur and executive, with experience leading organizations from inception to profitable growth to successful exit. He is a Co-Founder & Advisor at VOICEplug, providing strategic inputs and leadership coaching covering marketing, finance and legal areas.


Dr. Allen has a BS in Applied Physics from Columbia University and an MD from UCLA. During his medical training, he developed one of the first web-based clinical decision support systems to guide doctors to make the right patient care decisions. After clinical trials, Dr. Allen founded Corticon to bring this new technology to market. Under Dr. Allen’s leadership as CEO, Corticon became one of the leading commercial rules engine software products. When Corticon was acquired by Progress (NASD: PRGS), Dr. Allen took roles as Chief Technologist and then General Manager. 


In 2017, Dr. Allen co-founded the biopharma company Elevian. Elevian are developing drugs that target aging, with the potential to treat and prevent multiple age-related diseases . An active member of YPO since 2009, Dr. Allen also serves on the board of YPO SF Gold and RIZE Holdings.

Randy Chin

Shweta Ruparel

Shweta Ruparel

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Randy is a Co-Founder and Head of Partnerships and Products at VoicePlug.  He is a seasoned restaurant technology consultant with over 25 years of experience and have consulted to hundreds of independent, quick serve, fast casual, fine dining, and restaurant chains across the country.  


Randy created the “Professional Program in Restaurant Technology Administration” certification program for UC Berkeley Extension and is a frequent keynote speaker at the Culinary Institute of America at Greystone, providing lectures for students enrolled in their Bachelor of Business Administration in Food Business Management degree.


Earlier, Randy was the CIO for Revel Systems and held senior management positions with various restaurant groups in the San Francisco Bay Area. 

Shweta Ruparel

Shweta Ruparel

Shweta Ruparel

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 Shweta is a technical Co-Founder and leads Engineering at VoicePlug, ensuring the latest and greatest in NLP, Deep Learning, Voice Technology and UX Design is leveraged by the engineering team to build robust and scalable products that enable plug-and-play Voice AI interfaces for businesses. 


With over twenty-two years of experience in designing, developing and deploying technology solutions for enterprise users and consumers, she has led engineering teams and delivered solutions involving machine learning, data science, computer vision, robotics process automation, industrial IoT among others. 


Prior to VoicePlug, Shweta ran her own software consulting and services firm, TechOyster. She worked with eInfochips (an Arrow company) as a Software Project Lead for 7 years prior to that. She has an MS in Software Systems and a BE in Electronics & Communication Engineering.

Shared Values

  1.  We seek to impact human lives and experiences positively, through continuous innovation, development and application of technology. 
  2. We strive to make technology work for humans and adapt to human’s natural behavior.
  3. We respect and encourage individual responsibility, opportunity, and advancement, combined with a balance between career and personal lives.
  4. We encourage open expression. We have an obligation to share our ideas. We understand that the best decisions are made by listening to one another and synthesizing our diverse views.
  5. We will create best-in-class products that exceed expectations of our customers.
  6. We uphold the highest standards of honesty and integrity in our being and dealing with all company stakeholders and the society in general.
  7. We will always work with kindness and fairness to ourselves and every other stakeholder when taking any decisions or acting on them.
  8. We believe in being diligent in all our actions and being responsible in delivering on our commitments by setting expectations that we can meet.
  9. We consider ourselves life-long learners, by being open to new ideas and actively seeking new knowledge.
  10. We believe in having fun while adhering to our core values when pursuing our respective goals and company’s objectives.

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