AI Powered Food Ordering. Natural Conversations.
Delight customers, increase revenue, and boost your bottom line.
Boost Sales, Efficiency, and Customer Loyalty with VOICEplug AI for Restaurants
100%
Ensure 100% customers or orders are captured in wait/queue, driving enhanced sales and customer satisfaction.
75%
Reduce labor costs per order by 50 to 75% while enhancing operational efficiency.
25%
12 to 25% increase in average check size per order through AI driven personalized upselling.
20%
15 to 20% increase in repeat orders within a month through AI driven targeted customer engagement and retention.
About Us
Meet the AI Restaurant Ordering System
Meet the AI Restaurant Ordering System
for Restaurants
VOICEplug automates phone, drive-thru, kiosk ordering, and reservations using Voice AI Technology - reducing labor costs and capturing every call.
Designed for single locations and enterprise chains with seamless POS and loyalty integrations.
How VOICEplug Works
From setup to live AI ordering - in three simple steps.
Why VOICEplug?
VOICEplug is a restaurant voice AI platform that answers calls, takes orders, and manages reservations automatically - so you never miss revenue.
Enhancing Customer Service with Voice AI: Joe Bisogno's Journey
Joe’s compelling testimonial doesn’t just shed light on his experience with VOICEplug AI solutions – it serves as an inspirational call to action for fellow restaurant owners and operators. As he delves into the transformative potential of Voice AI, Joe emphasizes the critical importance of embracing technology as a driving force in the industry.
Behind the Scenes with Ryan Jones: AI's Role in Olga's Kitchen's Success
Ryan Jones, Operations Head at Olga’s Kitchen, shares how AI technology has transformed their business. In this testimonial, Ryan details the improvements in the customer journey, the development of custom AI solutions, and the rejuvenation of the customer experience. He emphasizes how AI has lightened the workload for staff and enhanced the overall guest experience, positioning Olga’s Kitchen as a leader in customer satisfaction.
Tyler Duncan Reveals How Voice AI Revolutionized Rusty's Pizza
Tyler Duncan, the owner of Rusty’s Pizza Parlor, shares his journey of integrating Voice AI to automate phone orders. In this testimonial, Tyler discusses overcoming labor and cost challenges, the advantages of AI over human order-taking, and the numerous benefits realized from this technology. He reveals the pivotal ‘aha’ moments that led to a service renaissance, enabling Rusty’s to serve customers better than ever.
Deliciously Crafted for Restaurants by Seasoned Experts from the Industry
Empower Your Team and Delight Your Customers
Elevate Your Restaurant With VOICEplug AI
Contact Us
Personalized Selling for Improved Customer Experience
With VOICEplug AI, personalized selling becomes your everyday reality. The customer experience gets transformed at various stages:
- Tailored Recommendations: When a customer engages with your restaurant, the AI remembers their dietary preferences and suggests suitable menu items.
- Enhanced business insights: AI will provide detailed data insights that can help you design your menus, plan your promotions and increase efficiency.
- Repeat business: Satisfied customers are more likely to return. Our clients have reported a significant increase of up to 20% in the orders within a month of using VOICEplug AI.
Less Wait Time, More Revenue
Boosting your restaurant efficiency is at the heart of what VOICEplug AI does.
- Serve More Customers Efficiently: With VOICEplug AI, order abandonment is less than 1%. Our Al is capable of anticipating and handling orders with unmatched scalability and adaptability, so that you can serve more customers with ease.
- Precision Order taking: Common issues such as order errors and slow service are resolved by our Voice AI technology. Our tech complements your existing systems, paving the way for smoother, faster service that not only improves customer satisfaction but also encourages repeat visits.
24X7 Assistant
VOICEplug AI is your tireless partner, operational day and night. Whether it’s a busy weekend or holiday rush, it’s always up and running, ensuring seamless service.
- Handling The Heat of Rush Hours: VOICEplug AI manages large volume of simultaneous orders including the most complex ones like Build-Your-Own items, Combos or , half n halfs with ease and across the operating hours
- Elevating Customer Experience: Uninterrupted reliable service makes food ordering a truly delightful experience for your customers. Your service will always be on point and like clockwork, leading to glowing reviews and happy customers.
Restaurant Staff Retention
Retaining your most talented team members in an industry constrained by labor supply is no longer a far fetched dream. VOICEplug AI helps you retain your employees by:
- Ease the Load of Your Staff: The AI takes the pressure off your team by reducing their workload and allowing them to focus on serving the walk-in and dine-in customers.
- Happy Customers, Happy Team: The consistent quality of service and customer satisfaction delivered by the AI directly contributes to happier vibes and motivated restaurant staff.
- No more burnt out staff: Staff runs the restaurant and not the other way around. Reducing stress and achieving a comfortable work life balance is crucial to making sure that everyone feels in control. VOICEplug AI makes this a reality!
ORDER CHAOS?
Let AI take the Call, You elevate the Art of Dining.
PizzaVOICE
Transform Your Pizza Business with PizzaVOICE
Experience the next generation of ordering with PizzaVOICE, exclusively designed to cater to the unique demands of pizza ordering. With zero missed phone orders, no hold or wait times for customers and high order accuracy , your pizza restaurants will see faster order turnaround times, increased average check size, and an overall rise in efficiency. Test
Drive-Thru AI
Revolutionize Your Drive-Thru with VOICEplug AI
Drive into the future of speedy and convenient service with Drive-Thru AI. You experience a significant rise in order accuracy and efficiency and your customers enjoy the personalized interaction with the AI. Drive-Thru AI helps in increasing average order value by intelligently upselling and cutting down wait times and order delays. Drive-Thru AI delivers a smooth and speedy ordering experience that keeps customers coming back.
Phone AI
Elevate Your Phone Service with VOICEplug AI’s Phone AI
VOICEplug’s Phone AI is the cutting edge solution to modern customer service and engagement. Phone AI manages order handling flawlessly and ensures zero calls are missed. It also handles standard inquiries and informs customers about limited time offers. Your customers experience zero hold times and a remarkable personalized interaction. Your staff can focus on providing exceptional face-to-face customer service to walk-in and dine-in customers.
Kiosk AI
Experience the Future of Self Ordering with VOICEplug AI’s Kiosk AI
VOICEplug’s Kiosk AI solution, that can be deployed inside or outside the restaurant, takes the queuing away from the cashier, redefining
convenience and efficiency. The intuitive and interactive Voice AI technology improves customer experience through personalized touchless ordering interaction. . Customers can order easily and naturally, just like ordering at the counter. VOICEplug’s fully conversational AI understands the modifications and preferences of the customers and they can view their order on the screen.
ReserveVOICE
Never Miss a Reservation with VoiceReserve AI
VoiceReserve AI transforms your restaurant’s booking process by managing every call with precision and speed. Every guest can make, modify, or cancel reservations 24/7, while your staff focuses on in-house service. With instant confirmations in OpenTable, no calls are missed, no tables go unbooked, and your restaurant maximizes covers effortlessly. VoiceReserve AI
Frequently Asked Questions
Voice AI Technology is used in restaurants to automate phone ordering, drive-thru conversations, reservations, and customer support.
Examples include AI Phone Agent that take orders, answer menu questions, integrate with POS systems, and handle peak call volumes without human intervention.
For restaurants, Voice AI Technology reduces missed calls, increases order conversion, and lowers labor costs while improving customer experience.
Voice AI can manage drive thru and curbside ordering by:
- Taking orders through voice interfaces
- Suggesting upsells and combos
- Confirming orders in real time with POS systems
- Reducing wait times and human errors
This helps restaurants serve more customers during peak hours without adding staff.
Restaurants can integrate third-party delivery apps with POS systems through:
- Middleware integration platforms
- Direct API-based POS integrations
- Unified order management systems
Efficient integration ensures real-time menu syncing, accurate order flow, and reduced manual reconciliation.
Fast casual restaurants should evaluate POS systems based on:
- Integration capabilities (voice AI, kiosks, delivery apps)
- Order speed and reliability
- Real-time analytics and reporting
- Scalability across locations
- Ease of staff training
A future-ready POS should support automation and omnichannel ordering.
The best voice AI platform for restaurants should:
- Automate phone and drive thru interactions
- Integrate seamlessly with POS systems
- Handle high call volumes with low latency
- Provide measurable ROI in cost savings and revenue growth
Platforms designed specifically for restaurant workflows deliver higher accuracy and faster deployment than generic AI solutions.
Key technologies include:
- Voice AI with natural language understanding
- POS-integrated ordering systems
- AI-driven menu validation
- Kiosks and digital ordering interfaces
- Real-time order confirmation workflows
Together, these technologies reduce miscommunication and manual errors.
Third-party delivery platforms provide reach and convenience but charge high commissions and limit brand control.
Restaurant-owned apps offer better margins, customer data ownership, and brand loyalty but require marketing and technology investment.
Many restaurants adopt a hybrid strategy combining both.
Common challenges include:
- High commission fees
- Order inaccuracies due to fragmented systems
- Limited access to customer data
- Operational complexity across multiple platforms
- Dependency on external marketplaces
Automation and integration tools can help mitigate these issues.
Restaurants can use omnichannel ordering platforms that combine:
- Online ordering
- Phone-based voice AI
- POS integration
- Unified order management
This ensures consistent customer experiences across all ordering channels.
DIY platforms offer greater control, lower long-term costs, and direct customer relationships. Third-party platforms provide faster setup and customer reach but reduce margins and brand ownership.
The right choice depends on restaurant size, growth strategy, and operational maturity.
Restaurants can improve revenue by:
- Automating ordering with AI
- Optimizing menu pricing using data
- Increasing upsell and cross-sell opportunities
- Reducing labor inefficiencies
- Leveraging omnichannel customer insights
AI-driven ordering systems are becoming a key driver of sustainable growth.
The most effective approach is:
- Direct API integration with POS systems
- Real-time order syncing
- Unified menu and pricing management
- Continuous AI training based on real order data
Deep POS integration ensures accuracy, speed, and scalability.
Talk to a VOICEplug AI Expert
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