Voice Ordering for Restaurants

VOICEplug AI enables restaurants to offer an interactive and conversational ordering experience while reducing labor costs and increasing the average check size per order.

Our voice AI solution integrated with your restaurant’s phone system, call center, drive-thru, or online ordering system, can accept orders from customers that use natural language voice conversations and commands.

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Lady making call on VOICEplug AI phone ordering

Do you struggle with these pain points in your business?

Discover the different challenges that restaurant owners are facing and explore how VOICEplug AI can help you address those

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Pain Points that Restaurants face

Lost Revenue

Lost revenue due to un-served and under-served customers during peak hours.

Skilled Labor Availability and Costs

Increased wages and decreased skilled labor pool. Difficulty in Hiring, regular Training, and Retention of skilled order-taking staff.

Growth Challenges

Not able to meet increased demand for off-site orders (Phone, Drive-thru).

Increased Costs

Costs scale linearly as order volume grows, thus limiting growth.

Dependencies on 3rd Party

Heavy dependence on third-party apps and no direct access to customers.

How VOICEplug AI solves these for you?

Increased revenue

No customers lost and all customers served with best practices (Upsell/Cross-sell)

Reduced Labor Requirements and Costs

Reduced labor requirements for order taking thus lowering cost per order. Allows labor to focus on more productive tasks.

Easier to Scale

Easily able to scale to meet increased demand.

Reduced Costs

Order volumes grow exponentially with a minimal cost increase.

Reduced or No Dependency

Reduced or no dependence on third party apps and direct access to customers.

How it works?

VOICEplug AI enables restaurants to offer an interactive and
conversational ordering experience. The plug-and-play solution is
designed to work with existing web, mobile, and phone ordering
systems, thereby enabling the customers to place orders using
natural language voice conversations.

It’s easy to get started and you can go live in less than 3 weeks.

Get Started

Say NO to growth pains – Beat the competition

%

Up to 90% reduction in customer abandonment rate and lost orders

%

Reduction in per order costs by 50-75%

%

Increase in avg. check size per order by 20-35%

%

15-20% increase in repeat orders within a month

VOICEplug Phone AI

Call your favorite restaurant while driving for
pickup on the way.

VOICEplug AI Phone is a unique AI-enabled platform that allows you to place food orders using natural language voice conversations by interacting with a voice bot. Say, “I want a Coffee” and the bot will understand what you mean and respond accordingly.

Using our voice AI, restaurants can handle multiple phone orders simultaneously without placing their customers on hold or subjecting them to a busy tone

for pickup on the way, call your favorite restaurant and order while driving

place your order with voice ai at drive-thru.

VOICEplug Drive-Thru AI

Drive-throughs enabled with voice AI instead of humans taking orders.

VOICEplug AI Drive-thru allows customers to place drive-thru orders using voice commands. It leverages the existing drive-thru infrastructure while using voice recognition and natural language processing to place orders. You can now drive up to the speaker, talk to the voice AI agent place your order, and head straight to the collection point.

VOICEplug Web & Mobile AI

Speak your order to the restaurant’s website or mobile app.

VOICEplug AI Web & Mobile is a voice-driven food ordering solution that plugs into existing web and mobile applications, enabling customers to place orders using natural language voice conversations. Customers can now browse through your menu, look for menu items with specific choices or ingredients, complete payments, and much more just by using voice inputs.

Voice Plug Customer can speak your restaurant’s order to the website or mobile app.

Hear GINA, our food ordering assistant in action!

Phone Order: Quick personalized food ordering experience

Phone Order: New customer food ordering experience

Drive Thru: Quick personalized food ordering experience

Partners

Certifications & Affiliations

Top brands are now embracing voice technologies. Be ahead of your competition!

This is exactly what we needed to handle our phone orders. We never realized how many customers we were losing every day due to missed calls.

- Owner of a large Sandwich Franchisee operation in NY

In two years, I see many of the fast food restaurants having this technology and we would like our restaurants get a head start.

- President of a 180+ restaurant operations in Minnesota

Voice-AI is the panacea to all the labor issues we see today in the restaurant industry. The benefits are real and I like that there is no unwarranted hype to it.

- Managing Partner of a leading Venture Fund with investments in restaurants