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ReserveVOICE: Reservations by phone, on autopilot
Your AI host that answers every call, books tables, and updates OpenTable in real time.
Experience it
Meet ReserveVOICE — Your 24/7 OpenTable AI Host
Maximize Covers
Every answered call should become a reservation. ReserveVOICE makes that the default.
Protect the Floor
Hosts stay with guests—no back‑and‑forth on phones or hold music.
Actionable Insights
Track call‑to‑booking conversion, peak hours, and staffing signals.
Deep Feature List
Natural, brand‑matched voice with operator‑grade dialog flows
Deliver a seamless guest experience with AI that sounds human, understands context, and adapts to your restaurant’s tone.
New bookings, modifications, cancellations, and waitlist support
Handle every reservation scenario automatically — from new bookings to changes, cancellations, and dynamic waitlist management.
Real‑time sync with OpenTable GuestCenter
Stay perfectly aligned with your OpenTable system — every call, booking, or update syncs instantly with Guest Center.
Automated confirmations and optional reminders to reduce no‑shows
Cut no-shows and last-minute cancellations with automatic confirmation texts and timely reminder messages.
Multi‑call concurrency; configurable escalation to staff if needed
Never miss a call — ReserveVoice manages multiple callers at once and alerts staff only when necessary.
Analytics dashboard (calls, bookings, conversion, peak times)
Get full visibility into performance with an intuitive dashboard that tracks call volumes, bookings, and conversion rates.
Go‑live in under 24 hours; zero staff training required
Deploy effortlessly — set up in a day, integrate with OpenTable instantly, and start taking reservations right away.
Technical Fit
Phone Setup
Keep your existing main line; forwarding options available.
CRM/Comms
Email/SMS confirmations & reminders.
Security
SOC‑2 aligned practices; audit trails for bookings/changes.
Accessibility
Multiple languages and clear‑speech tuning available.
Route private dining and room requests through structured intake (occasion, headcount, date/time window, budget, F&B preferences, AV). Auto‑qualify, email to your events team or CRM, and optionally place holds per your policy.
Every answered call should become a reservation. ReserveVOICE makes that the default.
Schedule Your ReserveVOICE Demo TodayTrack call‑to‑booking conversion, peak hours, and staffing signals.
Experience ReserveVOICE nowResources
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Why ReserveVOICE
Cover Recovery
Built for operators. Tuned for hospitality
- Cover Recovery: Convert missed calls into booked tables—no voicemail, no hold music.
- Ops‑Grade Accuracy: Party size, pacing, and notes handled consistently, every time.
- Live Sync to OpenTable: Instant bookings, edits, and cancellations visible in GuestCenter.
- 24/7 + Peak Concurrency: Answer ten calls at once during dinner rush, zero missed covers.
How it Works
- Guest Calls — ReserveVOICE greets callers in your brand voice and language.
- Booking Captured — Confirms time, party size, and special requests; writes to OpenTable.
- Instant Confirmation — Text/voice confirmation to guests; your team sees it live in GuestCenter.
Events & Rooms
Turn event inquiries into booked revenue
Enable the Events & Rooms add‑on to qualify private dining and room bookings with structured intake (date, headcount, budget, AV needs), route hot leads to your events inbox/CRM, or place a tentative hold when your policy allows.
What you get on Day 1
- Keep your existing phone number
- Brand‑matched voice & script
- Real‑time OpenTable sync
- Automated confirmations & reminders
- Analytics: call volume, conversion, peak demand
Frequently Asked Questions
Most sites go live in under 24 hours.
Configurable fallbacks to text or email voicemail, or a warm transfer to staff when needed.
Yes — tone, phrasing, and escalation rules are fully brand-tuned to match your restaurant's voice.
Yes — location routing and per-site configuration are supported for multi-location restaurants.
Talk to a VOICEplug AI Expert
Experience it